Author : claude whitacreEvery small business owner thinks of the product first, before what the market really wants The real way to market (the way that almost guarantees success) is the approach "I have customers What do they want? What can I get them that will satisfy that craving? How can I let them know that I have what they want?"
Think about this It\’s hard to make someone want something It\’s infinitely easier to find out what they already want, and get it for them
For example We sell several models of vacuum cleaner in our local retail store Now, what do people really want in a vacuum cleaner?
Not what we think they should want but what they really want?
They want lightweight and easy to handle
If they have pets, they want it to pick up the pet hair
So that\’s what we advertise That\’s what gets them in the door Now, there are plenty of dealers that say "They should want Made In America They should want to buy locally The customer should want metal construction", and the list goes on
But it isn\’t what we think the customer should want that counts, it\’s what they actually want
If you sell a weight loss product; What should they want? Better health, longer life
But what do they really want? To look better to the opposite sex
If you advertise a weight loss product that stresses the benefits of better health, and longer life, the ad will fail
And what do weight loss ads show a lot of? Food Lots and lots of food Why? Because people who are overweight and want to lose that weight really want more food
The strongest appeal is "Eat everything you want, lose weight, and fit into that skimpy bathing suit " So successful weight loss ads get as close to that as they can without committing fraud
An advertising representative came in my store recently He wanted me to buy advertising space in a local magazine I showed him an ad that I would be willing to run He looked at the advertisement and told me that it didn\’t look like an ad that fit in with the other, brand building, ads I told him that I wanted sales, not brand awareness He was trying to sell me what he thought I should want, not what I wanted Unfortunately for him, the person handing over the money, makes the decision
Have you ever heard this? "Give a man a fish, and you feed him for a day teach a man to fish, and you feed him for a lifetime" It\’s a beautiful sentiment And everyone you see should want to learn how to fish, but what do they really want? A free fish Ads that promise to teach you how to fish are harder to make work than ads that promise lots of fish Shouldn\’t we want to learn how to fish? Of course We should all learn more the benefits are endless But we don\’t do what we should do, we do what we want to do And appeals to what we should want to do, almost always fail
So the question you need to ask yourself is "What do my customers really want, and how can I deliver that?"
Small business advertising expert Claude Whitacre is author of the book The Unfair Advantage Small Business Advertising Manual. You can download a complete free copy at http://www.local-small-business-advertising-marketing-book.com or you can just buy a copy at http://www.claudewhitacre.comSubmitted By ArticleUnited.com Submission Services
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